Returns & Exchanges

RETURN POLICY

At Stelle & Moon, we want all our customers to be absolutely in love with their purchases! In the case that you're not happy with your purchase, we're happy to accept returns on the following conditions.

If you change your mind or your item/s don't fit, we will accept your return provided that:

✔ Item/s are in their original condition and have not been worn or washed.

* Please be careful when trying items on x

✔ Item/s are returned within 14 days of receiving them

✔ Customer can provide a proof of purchase

✔ Customer accepts responsibility to cover the costs of return shipping

Stelle & Moon reserves the right to deny a return if returned items are worn, damaged or soiled (including traces of perfume/deodorant).  

If you would like to return your item/s please contact us at stelleandmoon@gmail.com to request a return. 

If you receive a faulty or incorrect item please contact stelleandmoon@gmail.com immediately and we will be happy to organise a refund or exchange at no cost to you.

WHAT CANNOT BE RETURNED

For hygienic reasons, we do not accept returns on underwear.